Who Is Responsible for Your Data?

The data controller for this website is:

ANIMI CURA SRL 43 Avenue des Arts, Box 2 1040 Brussels Belgium

Belgian enterprise number: 0789.931.277

VAT number: BE0789931277

Animi Cura also operates in the Kingdom of Saudi Arabia through its registered foreign-company branch.

Saudi Unified National Number: 7054147520

Privacy contact: contact@animicura.com

For matters relating to this website or the exercise of data-protection rights, contact Animi Cura using the email address above.

Scope of This Policy

This Privacy Policy applies to personal data collected through animicura.com, including information submitted through the Contact form and subsequent professional correspondence arising from an enquiry.

It does not govern personal data processed under a separate judicial, clinical, employment, consulting or institutional mandate. Where necessary, additional confidentiality, contractual or data-protection information will be provided for those specific activities.

This Privacy Policy is intended to address the requirements of the EU General Data Protection Regulation (GDPR) and applicable Belgian data protection law where relevant. Where the processing concerns individuals residing in the Kingdom of Saudi Arabia or activities conducted through the Saudi branch, the Saudi Personal Data Protection Law (PDPL) and its Implementing Regulations may also apply.

Information We May Collect

The Contact form is not intended for the submission of clinical files, judicial documents, medical records, emergency information or other highly sensitive personal data.

How Contact-Form Enquiries Are Handled

Valid Contact-form submissions are transmitted through a secure server-side email workflow to contact@animicura.com.

The website is not designed to store Contact-form messages in its application database. Limited technical or delivery logs may nevertheless be generated temporarily by infrastructure and email-service providers for security, troubleshooting and message delivery.

The Reply-To function uses the email address provided by the sender so that Animi Cura can respond directly to the enquiry.

Why We Use Personal Data

For enquiries submitted by individuals concerning services for themselves, processing may be necessary to take steps at the individual's request before entering into a contract. For enquiries submitted on behalf of an organisation, or for general professional correspondence, processing is based on Animi Cura's legitimate interest in managing and responding to professional enquiries.

Where the Saudi PDPL applies, personal data is processed on a lawful basis permitted under the PDPL and its Implementing Regulations.

Animi Cura does not use Contact-form information for unrelated advertising, data brokerage or automated profiling.

Sensitive and Confidential Information

Because Animi Cura works in psychologically, judicially and institutionally sensitive contexts, visitors are asked to provide only the minimum information necessary for an initial enquiry.

Do not submit clinical records, judicial documents, medical information, information concerning children, allegations against identifiable individuals or other sensitive case material through the public Contact form.

Where an enquiry requires the exchange of sensitive information, an appropriate and more secure communication channel may be arranged after initial contact.

If sensitive information is submitted without being requested, Animi Cura will limit its use to what is necessary to understand, redirect or securely manage the enquiry and may delete information that is not required.

Who May Receive Personal Data?

Personal data is accessible only where necessary and may be shared with:

Animi Cura does not sell personal data. Service providers are permitted to process personal data only for the services they provide and subject to applicable contractual and data-protection obligations.

International Processing

Animi Cura operates internationally, including in Belgium and the Kingdom of Saudi Arabia. Some technical service providers may process information in countries outside the European Economic Area.

Where the GDPR applies and personal data is transferred outside the European Economic Area, Animi Cura relies on an applicable legal transfer mechanism, such as an adequacy decision, Standard Contractual Clauses or another safeguard recognized under data-protection law.

Information may also be accessed in connection with a mandate involving the Kingdom of Saudi Arabia or another jurisdiction where this is necessary, proportionate and transparent to the person or institution concerned.

Where personal data is transferred from the Kingdom of Saudi Arabia, such transfers will be handled in accordance with the Saudi Personal Data Protection Law and its Implementing Regulations, including any applicable requirements and safeguards relating to transfers of personal data outside the Kingdom.

How Long We Keep Personal Data

Contact enquiries that do not lead to a professional relationship are generally retained for no longer than 12 months after the last meaningful communication, unless a shorter or longer period is justified by the nature of the enquiry or a legal requirement.

Where an enquiry develops into a contractual, judicial, clinical or institutional mandate, relevant information may be retained for the duration of the mandate and afterwards for the period required by applicable legal, contractual, accounting, insurance or professional obligations.

Technical security and delivery logs are retained only for the period reasonably necessary for security, troubleshooting and operational purposes, subject to the retention settings of the relevant service provider.

Data that is no longer required is deleted, anonymized or securely archived where continued retention is legally necessary.

How We Protect Information

Animi Cura applies reasonable technical and organizational safeguards appropriate to the nature and sensitivity of the information processed. These include access controls, authenticated professional email, server-side form handling, spam protection and restricted access to professional correspondence.

No method of electronic communication can be guaranteed to be completely secure. Visitors should therefore avoid transmitting sensitive documents or urgent clinical, safety or judicial information through the public website.

Your Data-Protection Rights

Subject to applicable law, individuals may have the right to:

Where the Saudi Personal Data Protection Law applies, individuals may also exercise the rights available under that law, including the rights to be informed, to access their personal data, to obtain a copy where applicable, to request correction, completion or updating, and to request destruction where legally available.

Rights may be subject to limitations or exceptions provided by the applicable law.

Requests may be sent to contact@animicura.com. Animi Cura may request reasonable information to verify the identity of the person making the request.

Right to Lodge a Complaint

Where the GDPR applies, individuals have the right to lodge a complaint with the competent data protection authority, including the Belgian Data Protection Authority.

Belgian Data Protection Authority: Autorité de protection des données / Gegevensbeschermingsautoriteit — https://www.dataprotectionauthority.be/

Contacting a supervisory authority does not prevent an individual from contacting Animi Cura first so that the concern can be examined directly.

Individuals residing in the Kingdom of Saudi Arabia may also submit a complaint under the Saudi Personal Data Protection Law to the competent Saudi authority through the National Data Governance Platform operated by the Saudi Data & AI Authority (SDAIA).

National Data Governance Platform: https://dgp.sdaia.gov.sa/

Cookies and Website Measurement

At the date of this policy, Animi Cura does not use advertising cookies, behavioural profiling, Meta Pixel, Google Analytics or newsletter tracking through this website.

The website may use strictly necessary technical functions required for hosting, security, language preferences, form delivery and reliable operation. These functions are not used for advertising.

If non-essential analytics or marketing technologies are introduced in the future, this policy will be updated and an appropriate consent mechanism will be implemented before those technologies are activated.

No Automated Decisions

Personal data submitted through this website is not used to make decisions based solely on automated processing and is not used for automated profiling.

Children's Data

This website is intended for professional and institutional audiences. It is not designed for use by children, and the public Contact form should not be used to submit information concerning an identifiable child.

Where a professional mandate legitimately concerns a child or family, appropriate confidentiality, legal and professional safeguards will be established outside the public website before sensitive information is exchanged.

External Websites

This website may contain links to external websites. Animi Cura is not responsible for the privacy practices or content of third-party websites. Visitors should review the privacy information provided by those services.

Policy Updates

This Privacy Policy may be updated to reflect changes in the website, service providers, professional activities or applicable law. The date shown at the beginning of the policy indicates the latest revision.

Material changes will be reflected on this page before or when the relevant processing changes take effect.

Privacy Contact

Questions concerning this Privacy Policy or the handling of personal data may be sent to:

contact@animicura.com

ANIMI CURA SRL 43 Avenue des Arts, Box 2 1040 Brussels Belgium